Feedback

title: Canvas sneaker

--Message--:post at Jun/26/2011 09:01 by

Hi
I wanted to know if u will have more colors in the canvas sneaker,
Like all black, all grey, all brown, all orange, all white, all green ect.

Thank you
Ryan

--Reply--: post at Jun/30/2011 13:38 by mjackyan

hi dear ryan we can make that colors for you.

title: Suggestion/ Request

--Message--:post at Jun/19/2011 21:05 by

I have noticed that dog attire with either a split in the back or an intergrated harness with a D-ring to attatch a lead. Will you be producing anything like this?

I am particularly interested in t-shirts or vests with intergrated harness with a lead. See an example link of a current product I am trying to source on wholesale:

I am also going to receive plain dog banadanas from another supplier. If you could produce them I would prefer to purchase from you.

Regards
Sarah Jane Parker

title: Re: account not showing up as a dropshipper

--Message--:post at Jun/10/2011 19:03 by

hi there i purchased a dropshipping account a while back with you guys, and its not showing up as a dropshipper in my back office when i go to order clothing.

i paid via visa credit card.

please let me know what to do, as we are setting up our website and loading up all the products and are getting ready to start ordering products.

its not giving us the wholesale product prices though when we add them to our cart.

thanks
marise

--Reply--: post at Jun/12/2011 07:45 by mjackyan

hi dear customer:
you need buy the drop shipping member ship for 199.99 per year.

i did not see mzzjax@me.com as a drop shipping member on our website.

please check.
best regards

title: delivery times

--Message--:post at Jun/06/2011 23:30 by

Hi there I was wondering if you could tell me about my order which I placed on the 15th May. I have used the tracking service and all I'm seeing is the handover to airline on 21st May. I'm in the UK and was wondering roughly how long the usual delivery time is? This is my first order with yourselves so it's all very new to me. Kind regards. Joanne.

--Reply--: post at Jun/07/2011 04:29 by mjackyan

hi dear customer:
normaly it will take about 6-8 business days on the way to UK we shipped the order on 19th of may.

we are sorry for the delay we will check the detail and let you know
best regards

title: Branding

--Message--:post at May/31/2011 17:32 by

Hi

Please could you tell me if your clothing is branded in any way. Either on the garment or tag?

Thank you

--Reply--: post at May/31/2011 21:13 by mjackyan

hi dear cusotmer:
we do not have any brand on our clothing

best regards

title: shipping

--Message--:post at May/30/2011 22:09 by

WOW!!! what happened to your shipping prices. I realized when I first started with Love Long Long that the shipping would be high. But wow its gone through the roof and with these prices I can buy stateside.

title: pay pal

--Message--:post at May/28/2011 15:41 by

just wondering why i have now lost my order twice in one day as the link to the paypal says it has the wrong format. is there a way to save my cart oder as they take a few hours to do and is very frustrating when this happens,
thanks
jodi

--Reply--: post at May/29/2011 01:51 by mjackyan

hi dear jodi :
your order was saved in our system we will send you an invoice for this order through paypal so you just need pay for it when paypal work.

best regards

title: wrong prices!

--Message--:post at May/28/2011 00:25 by

Hello
I try again

I paid to have wholesale prices and Drop Shipping Service. I do not get wholesale prices when I order. Can you please fix it. This has happened before too.

Best Regards Hilde

--Reply--: post at May/29/2011 01:56 by mjackyan

hi dear customer:
do you have the order number so i can check for you?

best regards

title: Tartan Hoodies

--Message--:post at May/26/2011 17:51 by

I'm writing to see if the Tartan Hoodies are being discontinued? We have purchased several of the Beige Tartan Hoodies - both in small dog and large dog. I no longer see the Small Dog Tartan Hoodies on the site. These are a BIG selling item for us - they sell very well. Will these be offered for sale again?

Also the Beige and Pink Tartan Collars (PVC collars) are no longer listed on your site. These are also VERY good selling items for us. Are those discontinued? Will they be offered for sale again?

--Reply--: post at May/26/2011 18:11 by mjackyan

hi dear customer:
do you know the item code for the items so we can check or maybe you can send a pics to jacky@Lovelonglong.com for these items

thank
best regards

title: Eagle Design patch

--Message--:post at May/25/2011 04:57 by

Hello
In the past I have ordered the eagle design patch with Harley Davidson embroidered on it. I notice that you only have available Born Wild or Happy under the Embroidery Design tab.

Is the harley Davidson still available please?

Regards
Jannette Memedovski

title: currency?

--Message--:post at May/23/2011 19:49 by

Hi, I was wondering what currency your products were in? Is it US dollars? And if so will they be converted on payment? I am from Australia

--Reply--: post at May/23/2011 21:14 by mjackyan

hi dear customer:
the currency is in US Dollars.

best regards

title: Sml dog fleece hoodies

--Message--:post at May/23/2011 00:19 by

I was wondering if its possible to get the fleece hoodies with the oriental tang style jacket collar instead of the hood as I have alot of customers who dont like the hoods. Would it still be the same price and would it take extra time to send the order out and if so how long.
Also I order the collars thats the sliding letters go on and the black in all sizes and the blue in the large size are too thick for the letters to fit on so it was a waste of money,you can see just by looking at the other collars that the ones ive mentioned above are definatly thicker, can u tell me why this is
Thanks jodi

--Reply--: post at May/23/2011 15:34 by mjackyan

hi dear jodi:
about the letter please go to http://lovelonglong.com/sliding-letter-adornment--pink-3210
we have collar to fit the definatly thicker. click the letter

title: prices

--Message--:post at May/16/2011 22:15 by

Hello.
I paid to have wholesale prices and Drop Shipping Service. I do not get wholesale prices when I order. Can you please fix it. This has happened before too.

Best Regards Hilde Barikmo

title: Still dont´t know

--Message--:post at May/05/2011 22:57 by

Hello It have been more than a week, and still dont know why my order isn´t shipped yet.
I need urgent some items.

Javier

--Reply--: post at May/07/2011 07:37 by mjackyan

hi dear customer:
your order has been shipped on 6th of may.
sorry for the little delay as 5.1 -5.4 is the chinese holiday

best regards

title: delivery

--Message--:post at May/05/2011 02:24 by

I tracked muy shipment but there is no information. Please advise delivery date urgent.
Thank you

title: no delivery

--Message--:post at May/03/2011 03:11 by

Hello, i have not received this order! please help me locate it.
Julie godfroy

--Reply--: post at May/03/2011 20:52 by mjackyan

hi dear customer:
i checked this item is on the way to you

it will take 2 weeks on the way so please be pationt for it

you should receive it very soon

best regards

title: I need 140 of these

--Message--:post at May/02/2011 20:13 by

Item Code: DLD-065
Materials: Denim,Nylon sandwich
Retail Price: $ 3.99 $ 2.50
Wholesale Price: $ 1.99 $ 1.25

Do you have 140 units available?

Dawn

--Reply--: post at May/03/2011 20:52 by mjackyan

hi dear customer:
we do have 140 units of this

best regards

title: Delivery

--Message--:post at Apr/25/2011 17:52 by

lovelonglong
From: 私はあなたを <261895797@qq.com>
261895797@qq.com To: craig76131 <craig76131@aol.com>
Date: Sun, Mar 13, 2011 8:41 pm

Dear Customer: We have already sent your order（PP39466 ） with the tracking number is ( CP215037342CN ), You will receive your package soon please note it. Please attention: The attach products list will be show to the custom if they need.

I have not received this order, please let me know what is happening

title: Inquiry

--Message--:post at Apr/21/2011 01:20 by

Helo,
im from philippines and we want to inquire what is the cheapest shipping method to philippines? How many days? How much per kilo? Do we have to pay taxes or is there any other charges besides shipping fee? Is there a tracking number? Thanks...

--Reply--: post at Apr/21/2011 19:53 by mjackyan

hi dear customer:
after you place the order you will receive a track number.

about the shipping cost you will see in the check out page. its options you can choice. the cheapest way is by sea but it will take a month on the way. so it depend on you.

about the tax. we will put a low invoice on the package to save your tax. normaly there will no tax you need pay. but if in case you need custom your package you have to pay the tax by yourself

beside that you dont have any other need pay

best regards

title: shipping

--Message--:post at Apr/21/2011 01:18 by

Good day,
I'am a new customer if i order 300pcs.how much the shipping cost in the philippines if i choose ems.
Thanks,
arthur

--Reply--: post at Apr/21/2011 19:51 by mjackyan

hi dear atthur:
when you place the order you will see the shipping option choice EMS you will see the cost of shipping. it depend on the weight of the items

best regards

Feedback

title: Canvas sneaker

--Message--:post at Jun/26/2011 09:01 by

--Reply--: post at Jun/30/2011 13:38 by mjackyan

title: Suggestion/ Request

--Message--:post at Jun/19/2011 21:05 by

title: Re: account not showing up as a dropshipper

--Message--:post at Jun/10/2011 19:03 by

--Reply--: post at Jun/12/2011 07:45 by mjackyan

title: delivery times

--Message--:post at Jun/06/2011 23:30 by

--Reply--: post at Jun/07/2011 04:29 by mjackyan

title: Branding

--Message--:post at May/31/2011 17:32 by

--Reply--: post at May/31/2011 21:13 by mjackyan

title: shipping

--Message--:post at May/30/2011 22:09 by

title: pay pal

--Message--:post at May/28/2011 15:41 by

--Reply--: post at May/29/2011 01:51 by mjackyan

title: wrong prices!

--Message--:post at May/28/2011 00:25 by

--Reply--: post at May/29/2011 01:56 by mjackyan

title: Tartan Hoodies

--Message--:post at May/26/2011 17:51 by

--Reply--: post at May/26/2011 18:11 by mjackyan

title: Eagle Design patch

--Message--:post at May/25/2011 04:57 by

title: currency?

--Message--:post at May/23/2011 19:49 by

--Reply--: post at May/23/2011 21:14 by mjackyan

title: Sml dog fleece hoodies

--Message--:post at May/23/2011 00:19 by

--Reply--: post at May/23/2011 15:34 by mjackyan

title: prices

--Message--:post at May/16/2011 22:15 by

title: Still dont´t know

--Message--:post at May/05/2011 22:57 by

--Reply--: post at May/07/2011 07:37 by mjackyan

title: delivery

--Message--:post at May/05/2011 02:24 by

title: no delivery

--Message--:post at May/03/2011 03:11 by

--Reply--: post at May/03/2011 20:52 by mjackyan

title: I need 140 of these

--Message--:post at May/02/2011 20:13 by

--Reply--: post at May/03/2011 20:52 by mjackyan

title: Delivery

--Message--:post at Apr/25/2011 17:52 by

title: Inquiry

--Message--:post at Apr/21/2011 01:20 by

--Reply--: post at Apr/21/2011 19:53 by mjackyan

title: shipping

--Message--:post at Apr/21/2011 01:18 by

--Reply--: post at Apr/21/2011 19:51 by mjackyan

Pet Products more and more welcomed by the people, lovelonglong focused on the production and wholesale pet products, the main products are Pet products,dog clothes,dog bed,pet supply,pet product,dog shoes,Dog Clothing,Dog Collar, Dog carrier,Dog apparel,Dog Leash, etc..

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