Feedback

title: Bigger size

--Message--:post at Jun/08/2010 06:44 by

hello.
i really like shopping here.
Since i have a Labrador, i was wondering if the item # DCR-8058 (Treble line Rhinestones Collar) can have a bigger size.

thank you!
sammy

--Reply--: post at Jun/13/2010 12:59 by mjackyan

hi dear sammy
thank you for your suggestion. we will prepare for the bigger size in the furture.
thanks

title: PINK Harley Davidson Jackets

--Message--:post at Jun/07/2010 13:05 by

Hi there,

I originally contacted your company, back in may LAST YEAR (2009), hoping to get a Harley Davidson jacket in Bright PINK!!
(MUST have the Harley Davidson Eagle symbol on it though - like items DLC-007E and DLC-L007E but in Bright Pink)

and I was first told to keep checking the website. So I waited till August last year to send another message. When I contacted you guys again in August 2009 I was told that I would be contacted soon. Now it has been OVER a year and I have still not received any emails or messages!!

I absolutely love your items but I had a heap of unhappy customers leave our company because we have had to wait so long without word!!

Please contact me a.s.a.p!!

Thanks
Tiffany

title: The best item!

--Message--:post at Jun/04/2010 02:11 by

Dear Lovelonglong team,

I shop here every time I buy something for my doggys, and I'm really happy with you about the choice, witch is huge (but never enough...) and also I was at the first order I must say, quite surprised about the quality! The clothes are for the most of them really confortable and well adaptated to the morphology of our pets... and the quality on details as sewings or tissus is standing!! So in general, thank you!!

Now, here a suggestion, about the item DPQV-001: This item is great!
What I like about it:
- The stretch part on the chest/belly betwen the front legs.
- The oppening, a zip situated on the top (lengh of the back).
- The fact we can also use the item as a harness.
- The item is warm.

What I think would make it one of the most practicle clothes ever:
- Please, other fabrics/color... not only pink and blue.
- Having the neckband a bit bigger.

If one day you would be thinking of renewing this item or making other items presenting the same qualifications that would be really great!!
By the way I love the Ribbed tank top very practical for small dogs!

Thank you,
Aurélie

--Reply--: post at Jun/05/2010 03:54 by mjackyan

thank you so much.
your suggestion is great. we will do it the the near furture.

title: The best item!

--Message--:post at Jun/04/2010 00:47 by

Dear Lovelonglong team,

I shop here every time I buy something for my doggys, and I'm really happy with you about the choice, witch is huge (but never enough...) and also I was at the first order I must say, quite surprised about the quality! The clothes are for the most of them really confortable and well adaptated to the morphology of our pets... and the quality on details as sewings or tissus is standing!! So in general, thank you!!

Now, here a suggestion, about the item DPQV-001: This item is great!
What I like about it:
- The stretch part on the chest/belly betwen the front legs.
- The oppening, a zip situated on the top (lengh of the back).
- The fact we can also use the item as a harness.
- The item is warm.

What I think would make it one of the most practicle clothes ever:
- Please, other fabrics/color... not only pink and blue.
- Having the neckband a bit bigger.

If one day you would be thinking of renewing this item or making other items presenting the same qualifications that would be really great!!
By the way I love the Ribbed tank top very practical for small dogs!

Thank you,
Aurélie

title: No traces of my order.

--Message--:post at Jun/02/2010 03:54 by

Hello,

I placed an important order 10 days ago, about 230$ US. When I connect to my account, then to view order, I do not find any traces of this order. But I know that the money has left my bank account.

I'll try finding back the number of the transaction. Would be great to hear from you really soon.

title: new website...!

--Message--:post at Jun/01/2010 22:50 by

hello dear friends just, my name is Alexis Gonzalez and I already place and order with you. It was excellent to make business with you.

just a feedback... the old website was better because the option of displaying 200 items.

i hope you keep that option...

thank you..!

--Reply--: post at Jun/03/2010 13:15 by mjackyan

ok we will . We will put your option in our new website.

title: Wholesale to Portugal

--Message--:post at May/25/2010 13:08 by

Hello, we are going to post our first order and we would like to now how long does it takes to get here (by EMS) and how must does the delivery charges cost to Portugal.

Sincerely,

Núria

--Reply--: post at May/26/2010 00:31 by mjackyan

hi dear customer:
EMS to portugal will take about 5-10 days on the way.

the cost you will see when you place the order

depend on the weight of the items
thanks
best regards

title: replacement needles

--Message--:post at May/20/2010 18:35 by

I just purchase one of your standard tag guns and i was in the middle os tagging my stuff and the needle popped out, is there any way or information i can get to put it back into the tagging gun or get a replacement needle. thank you (Item Code: DCG-04)

title: Missing shipment

--Message--:post at May/17/2010 05:31 by

Hello,

I have not yet recieved this shipment, the tracking has stopped, it says "departure from outward office of exchange" and it has not changed since 20. april

Please check the shipment.

title: Drop shipping

--Message--:post at May/12/2010 22:34 by

I wanted to know what i put as an adress where it says shipping information? I purchased the drop shipping membership becuase i want it shipped to my customers directly. How do i do this? Thanks

--Reply--: post at May/13/2010 23:58 by mjackyan

hi dear customer:
when you place an order. you will see two address. one is your customer address. one is your address.

thanks
best regards

title: shipment info

--Message--:post at May/05/2010 22:59 by

i had ordered 1 dog sandals and one set of dog sneakers and it said its finish and shipped ive tried tracking it with no luck can you help me out on this. All i got was that it was preparing for shipment according to the united states ems.

--Reply--: post at May/06/2010 22:28 by mjackyan

hi dear customer

you use normal air mail. it will take about 2-3 weeks on the way

you can track on www.usps.com by the nunber RR672732179CN

normal air mail track update is not very detail it will just told you the order was shipped and when will arrive U.S.

title: shipping

--Message--:post at May/04/2010 18:44 by

if your shipping costs were cheaper i would buy more

--Reply--: post at May/06/2010 22:25 by mjackyan

hi dear customer we will have more shipping option to choice some is cheaper but will take more long time on the way

title: Tracking Shipment

--Message--:post at May/03/2010 04:20 by

Dear Sir/Madam,

I received an email on 30 Apr regarding my shipment no. EE325867792CN but until today, neither the official EMS China website or my country's website is unable to trace such shipment. Kindly check if you have indeed process & shipped my order no. CW33427 dated 27 Apr 2010?

Thank you.

title: Best Service!!

--Message--:post at Apr/26/2010 10:24 by

WOW! shipping was fast..did not expect the package until later this week. Quality is great! I do agree with other comments made about stretchy cotton. Other than that, you guys proved to be better than the rest. Service, shipping and quality. I will be a returning customer!!!

--Reply--: post at Apr/27/2010 01:14 by mjackyan

thank you so much

title: got order

--Message--:post at Apr/22/2010 21:02 by

i just want to thank you i got both of my orders in. In a quick and timely manner i wasnt expecting the shipment till tomorrow but thank you so much. I will continue to order my blank tee shirts from you.
- Joann Powell

--Reply--: post at Apr/22/2010 22:59 by LRRtop

thank you

title: etc

--Message--:post at Apr/20/2010 13:15 by

I agree with suggestion to make not just cotton clothes,but with stretching. It will be more comfortable and will not loose its looking.
Also waiting some nice dresses,here is the problem with it.
In general,thanks.Always in time.
:)

--Reply--: post at Apr/21/2010 10:28 by mjackyan

thank you :)

best regards

title: Shopping Cart

--Message--:post at Apr/18/2010 22:09 by

Hi,

During the weekend, i have over 30 items in my shopping cart & i had to stop shopping but today when i log-in, the items are missing from my cart. Please help.

Thanks,
Norvem

--Reply--: post at Apr/18/2010 23:05 by mjackyan

hi dear norvem:
i amsorry about this. in the furture you can use the wish listing to pre-order. so any time when you real order you can click your wish listing items will be saved in your wish listing

thanks

title: Larger sizes

--Message--:post at Apr/11/2010 04:45 by

Thanks for giving us more variety for the big dogs. Especially the L-XL sizes. Hard to find affordable well made clothes for the big fellows. Happy to see more colours in the hoodie sweatshirts and the fur collar jacket in the plus sizes now.

looking forward to our order arriving

--Reply--: post at Apr/11/2010 08:55 by mjackyan

thank you

best regards

title: paymen falioure

--Message--:post at Apr/09/2010 00:22 by

We did not succed to pay this order with our kredit card.

So now i tryed to pay with Paypal but we do not know how to get

to the payment. Can you please direct us

Sincerely
Carola and Helen
FINA HUND

--Reply--: post at Apr/09/2010 02:04 by mjackyan

hi dear customer
first you need a paypal account please go to
www.paypal.com to register an account then you can go to our website to pay the order with your new paypal account

thanks
best regards

title: Fantastic

--Message--:post at Mar/29/2010 10:11 by

Got order today. Fantastic delivery time and lovely clothes. Thank you.

--Reply--: post at Mar/30/2010 21:57 by mjackyan

thank you

best regards

Feedback

title: Bigger size

--Message--:post at Jun/08/2010 06:44 by

--Reply--: post at Jun/13/2010 12:59 by mjackyan

title: PINK Harley Davidson Jackets

--Message--:post at Jun/07/2010 13:05 by

title: The best item!

--Message--:post at Jun/04/2010 02:11 by

--Reply--: post at Jun/05/2010 03:54 by mjackyan

title: The best item!

--Message--:post at Jun/04/2010 00:47 by

title: No traces of my order.

--Message--:post at Jun/02/2010 03:54 by

title: new website...!

--Message--:post at Jun/01/2010 22:50 by

--Reply--: post at Jun/03/2010 13:15 by mjackyan

title: Wholesale to Portugal

--Message--:post at May/25/2010 13:08 by

--Reply--: post at May/26/2010 00:31 by mjackyan

title: replacement needles

--Message--:post at May/20/2010 18:35 by

title: Missing shipment

--Message--:post at May/17/2010 05:31 by

title: Drop shipping

--Message--:post at May/12/2010 22:34 by

--Reply--: post at May/13/2010 23:58 by mjackyan

title: shipment info

--Message--:post at May/05/2010 22:59 by

--Reply--: post at May/06/2010 22:28 by mjackyan

title: shipping

--Message--:post at May/04/2010 18:44 by

--Reply--: post at May/06/2010 22:25 by mjackyan

title: Tracking Shipment

--Message--:post at May/03/2010 04:20 by

title: Best Service!!

--Message--:post at Apr/26/2010 10:24 by

--Reply--: post at Apr/27/2010 01:14 by mjackyan

title: got order

--Message--:post at Apr/22/2010 21:02 by

--Reply--: post at Apr/22/2010 22:59 by LRRtop

title: etc

--Message--:post at Apr/20/2010 13:15 by

--Reply--: post at Apr/21/2010 10:28 by mjackyan

title: Shopping Cart

--Message--:post at Apr/18/2010 22:09 by

--Reply--: post at Apr/18/2010 23:05 by mjackyan

title: Larger sizes

--Message--:post at Apr/11/2010 04:45 by

--Reply--: post at Apr/11/2010 08:55 by mjackyan

title: paymen falioure

--Message--:post at Apr/09/2010 00:22 by

--Reply--: post at Apr/09/2010 02:04 by mjackyan

title: Fantastic

--Message--:post at Mar/29/2010 10:11 by

--Reply--: post at Mar/30/2010 21:57 by mjackyan

Pet Products more and more welcomed by the people, lovelonglong focused on the production and wholesale pet products, the main products are Pet products,dog clothes,dog bed,pet supply,pet product,dog shoes,Dog Clothing,Dog Collar, Dog carrier,Dog apparel,Dog Leash, etc..

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