Feedback

title: ORDER

--Message--:post at Mar/29/2010 04:52 by

PLEASE CHECK WITH CARRIER WHAT IS HAPPENING WITH MY ORDER PP32792 , I STILL NOT RECEIVED.
I MADE IN DAY 18/03/2010 POSSIBLY LOST.
I WAIT YOUR ANSWER
GARCIA

--Reply--: post at Mar/29/2010 10:07 by mjackyan

hi dear GARCIA:
the order is not lost. it is on the way to you. you can check EE325863328CN on www.ems.com.cn sometime the order to EUROPE will a little delay than normal

thanks
best regards

title: Tracking

--Message--:post at Mar/27/2010 10:37 by

The website http://intmail.183.com.cn is down at least for me and I need to make sure a couple of orders arrived. Is this a temporary thing or are you not using it anymore? Please explain. I do need proof of shipping for my merchant account.

title: You are the best site on the internet

--Message--:post at Mar/25/2010 06:04 by

This is my second time, I got things from your site... Thank you for your excellent service!
You are the best site, I got from it things for my 3 dogs :)

--Reply--: post at Mar/25/2010 06:05 by mjackyan

thank you and we will do more better in the furture

best regards

title: dress and tanks blank

--Message--:post at Mar/25/2010 00:24 by

I would like to know if you could produce some tanks and dresses that are made of stretch cotton? Not enough give in the cotton.

Thanks
Toni

--Reply--: post at Mar/25/2010 06:06 by mjackyan

hi dear toni:
thank you for your suggestion. we will have in the near furture.

best regards

title: color of shirts

--Message--:post at Mar/25/2010 00:20 by

I have received some blank tanks that are not all the same color magenta and steel blue your colors are not the same from size to size. I sell to boutiques and I can't have this I have a bunch of tanks I can't use. Also the red dress the color is not the same from the previous order. Please help with this. I have ordered so much that I dont go though the clothes until I need them. So then the order is to old to send back.

Thank You,
Toni

--Reply--: post at Mar/25/2010 06:07 by mjackyan

hi dear toni:
please call our customer service or send e-mail to info@lovelonglong.com we will help you on this issue

thanks
best regards

title: tariff code

--Message--:post at Mar/19/2010 12:03 by

Hello,

What is the tariff code?

Greetings Mariska

--Reply--: post at Mar/19/2010 21:41 by mjackyan

hi dear customer:
can you tell me your order number please

title: TRACKING NOT SHOWING ANYTHING

--Message--:post at Mar/15/2010 16:03 by

TRACKING ONLY SHOWS THAT THE ORDER LEFT ON MARCH 7 - NO FURTHER INFORMATION.

I ORDERED AGAIN BECAUSE THE FIRST ORDER WAS SENT IN VERY REASONABLE TIME. THIS ORDER IS NOT COMING!!!!

PLEASE CHECK INTO THIS ORDER.

title: general

--Message--:post at Mar/07/2010 16:58 by

Last few times everything is excellent.
Plz pay attention on harnes no S sizes. Only very big or XS. Thank You

--Reply--: post at Mar/08/2010 06:11 by mjackyan

hi dear customer:
we will have more sizes for choice in the near furture

thanks
best regards

title: Excellent purchase and shipping

--Message--:post at Mar/07/2010 12:05 by

Thank you so much for This purchase of your products they are wonderful, and swift Postage...
I will be buying from your company on a regular basis...
brillant a very happy customer...:0)

--Reply--: post at Mar/08/2010 06:11 by mjackyan

thank you so much

title: Tax id

--Message--:post at Mar/04/2010 17:47 by

I had much problems with my last purchase,cause you didn't put the discount invoice with my stuff, so i have to pay a lot of taxes to import it.
Please send me your " Tax ID" number it is needed to liberate the products from Mexico's customs office.

--Reply--: post at Mar/07/2010 11:51 by mjackyan

hi dear customer:
please e-mail to info@lovelonglong.com to request the tas ID number and the invoice

sorry about this

title: England Football T-Shirts

--Message--:post at Mar/02/2010 12:52 by

Will you be selling any more England football T-Shirts in all sizes? The World Cup is approaching and I would like to buy some of these.

--Reply--: post at Mar/07/2010 11:50 by mjackyan

yes we will have them very soon

regards

title: Price calculation

--Message--:post at Mar/01/2010 18:20 by

Dear Sirs,

I would like to buy 200/300 t-shirts (Sweet-heart neck tank), a mix of colors between these models (all the same but for the color):
Item Code: DTT-03SSN
Item Code: DTT-02BYO
tem Code: DTT-01PMRVP

On these t-shirts I would like to print or embroider my logo.
What I would like to print is the cartoon-westie you can find on the right-top page of my website (www.westy.it)
Would you suggest to print or embroider it (my logo done similar to this Item Code: DED-017 - no hello kitty but my westie)?

Could you make me a quotation for both the situations? I have see your price list for custom print, but I am not sure to understand which situation is mine. Sorry...

I am also looking for about 200 bandannas (also with my westie-logo). Would you be able to produce them> Which price/
Example of what I need: http://www.zooplus.it/shop/cani/collari_guinzagli/vestiti_cani/bandane_cani/101753

One last question: these products should be sent to ITALY. What would the delivery cost? Could there be any custom problem considering the high number of pieces I order?

Waiting for your answer.
Best Regards,
Laura Bonetti

--Reply--: post at Mar/02/2010 09:33 by mjackyan

hi dear laura:
we can print your logo.
please e-mail to info@lovelonglong.com for this situation or call 3015289018 to talk to yuky

we will help you

thanks
best regards

title: shipping Improved

--Message--:post at Feb/24/2010 12:31 by

I only can say THANK YOU VERY MUCH to all Lovelonglong Team specially to Yuki for the BEST SERVICE. I place a big order and everything reach faster than expected, I have been assist all the time, you have improve the shipping very well, excellent follow up and great quality products...!

This was my first time working with this Company and 100% recommend this team.

Once again thank you ...!

--Reply--: post at Feb/24/2010 13:20 by mjackyan

dear customer:
thank you for your business we will do more better in the furture.

best regards

title: Great Service/Products!!

--Message--:post at Feb/23/2010 10:11 by

Thank you so much for the quick shipping!!
I got my items in 5 days from order date!!

The products are all made very well and I'll be back for another order shortly.

Thanks,

--Reply--: post at Feb/24/2010 13:19 by mjackyan

dear customer:
thank you for your business we will do more better in the furture.

best regards

title: shipment delays

--Message--:post at Feb/23/2010 03:59 by

I placed an order 10 February and I can't trace it anywhere today and it has not even reached the country yet even though I selected the express option. The customer service is of no help and can barely write a proper email saying only wait and see. I am very dissapointed. Hopefully the items will be of quality if they ever get here.... I was counting on the clothes to be here by now but it looks like 4-7 days is one month.............

--Reply--: post at Feb/23/2010 10:08 by mjackyan

hi dear customer:
we are so sorry for the delay

as this month is Chinese new year. it is a LONG holiday . so post office make it delayed than normal

the order is on the way to you. It is not show on the website for the tracking detail is becaurse the holiday delay so they update slow.

you should receive the order very soon

sorry again for this matter

best regards

title: Pawpurrfect

--Message--:post at Feb/22/2010 05:56 by

We LOVE all of your items as do our customers!! Thank You.

--Reply--: post at Feb/23/2010 10:05 by mjackyan

thank you
best regards

title: not coming

--Message--:post at Feb/22/2010 03:06 by

me paket not coming.. help me plaece. thanks

--Reply--: post at Feb/22/2010 05:53 by mjackyan

hi dear customer:
your package is normal air mail. it will take about 2-3 weeks on the way. as this month is Chinese new year so it will take some delay than normal

real sorry about this however your package is on the way to you, you should receive it very soon

best regards

title: received

--Message--:post at Feb/21/2010 06:05 by

i recieved my order today in 5 days from time you post it very happy with product quality and apperence regards alan

--Reply--: post at Feb/21/2010 06:06 by mjackyan

hi dear customer:
thank you we will make customers happy always
best regards

title: I was very pleased

--Message--:post at Feb/20/2010 03:14 by

I recently received my order and I was very pleased. The dog clothings I ordered were of a very high quality. They are better than I had expected. .

Thank You,

--Reply--: post at Feb/20/2010 03:16 by mjackyan

hi dear customer;
thank you for your appraiced. we will do more best in the furture

thanks
best regards

title: contact me

--Message--:post at Feb/20/2010 00:03 by

contact me or resubmit credit card information for payment.

--Reply--: post at Feb/20/2010 03:15 by mjackyan

hi dear customer:
we will contact you for the payment
thanks
best regards

Feedback

title: ORDER

--Message--:post at Mar/29/2010 04:52 by

--Reply--: post at Mar/29/2010 10:07 by mjackyan

title: Tracking

--Message--:post at Mar/27/2010 10:37 by

title: You are the best site on the internet

--Message--:post at Mar/25/2010 06:04 by

--Reply--: post at Mar/25/2010 06:05 by mjackyan

title: dress and tanks blank

--Message--:post at Mar/25/2010 00:24 by

--Reply--: post at Mar/25/2010 06:06 by mjackyan

title: color of shirts

--Message--:post at Mar/25/2010 00:20 by

--Reply--: post at Mar/25/2010 06:07 by mjackyan

title: tariff code

--Message--:post at Mar/19/2010 12:03 by

--Reply--: post at Mar/19/2010 21:41 by mjackyan

title: TRACKING NOT SHOWING ANYTHING

--Message--:post at Mar/15/2010 16:03 by

title: general

--Message--:post at Mar/07/2010 16:58 by

--Reply--: post at Mar/08/2010 06:11 by mjackyan

title: Excellent purchase and shipping

--Message--:post at Mar/07/2010 12:05 by

--Reply--: post at Mar/08/2010 06:11 by mjackyan

title: Tax id

--Message--:post at Mar/04/2010 17:47 by

--Reply--: post at Mar/07/2010 11:51 by mjackyan

title: England Football T-Shirts

--Message--:post at Mar/02/2010 12:52 by

--Reply--: post at Mar/07/2010 11:50 by mjackyan

title: Price calculation

--Message--:post at Mar/01/2010 18:20 by

--Reply--: post at Mar/02/2010 09:33 by mjackyan

title: shipping Improved

--Message--:post at Feb/24/2010 12:31 by

--Reply--: post at Feb/24/2010 13:20 by mjackyan

title: Great Service/Products!!

--Message--:post at Feb/23/2010 10:11 by

--Reply--: post at Feb/24/2010 13:19 by mjackyan

title: shipment delays

--Message--:post at Feb/23/2010 03:59 by

--Reply--: post at Feb/23/2010 10:08 by mjackyan

title: Pawpurrfect

--Message--:post at Feb/22/2010 05:56 by

--Reply--: post at Feb/23/2010 10:05 by mjackyan

title: not coming

--Message--:post at Feb/22/2010 03:06 by

--Reply--: post at Feb/22/2010 05:53 by mjackyan

title: received

--Message--:post at Feb/21/2010 06:05 by

--Reply--: post at Feb/21/2010 06:06 by mjackyan

title: I was very pleased

--Message--:post at Feb/20/2010 03:14 by

--Reply--: post at Feb/20/2010 03:16 by mjackyan

title: contact me

--Message--:post at Feb/20/2010 00:03 by

--Reply--: post at Feb/20/2010 03:15 by mjackyan

Pet Products more and more welcomed by the people, lovelonglong focused on the production and wholesale pet products, the main products are Pet products,dog clothes,dog bed,pet supply,pet product,dog shoes,Dog Clothing,Dog Collar, Dog carrier,Dog apparel,Dog Leash, etc..

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