Feedback
Lovelonglong.com is always looking for ways to improve your shopping experience.if you have suggestions or feedback on how we can do so,we would love to hear from you.Please Email: info@lovelonglong.com,please note that we are unable to respond directly to responses through this channel.
If you have a question,please sign in and feedback.
--Message--:post at Feb/22/2012 21:15 by
Best collars and leash!
Very beautiful collar. I love it.
Items are as same as pictures. Very useful!
Thanks.
--Reply--: post at Feb/24/2012 11:25 by mjackyan
thank you
--Message--:post at Feb/22/2012 16:48 by
Your Order Confirmation Number: PP45394 BEEN in FLA for 2 weeks and still no order it hasnt come ..i ordered this way before i left vermont and it should have been here before i got here or right after i got here ..still no colar in mail or ups or how ever it was shipped....
--Reply--: post at Feb/24/2012 11:25 by mjackyan
hi dear cusomer:
we shipped your order the second day of receive your payment you should receive it very soon
--Message--:post at Feb/19/2012 13:49 by
I purchased my order from you on 2/13/12. Your website states it was shipped via EMS on 2/16/12. However, when I try to track it, it states check your number and resubmitt. I tried on your site and the EMS site. I would like to know where my order is in the shipping process.
Thank you,
Pet Safari
--Message--:post at Feb/19/2012 01:59 by
I ordered over 30 items from you 2 weeks ago, and my merchadise has not been delivered as of yet. I tracked the package and the Post Office told me that my package has not even been shipped yet. They said it hasnt even went through customs. I would like to know where my package is. I called customer service and they told me that my package would arrive on Feb 17, well its past that time frame. I do not think it is fair to have to pay 54.00 for shipping if you can not deliver the items as promised. Please contact me at 717-919-8714. If I do not hear from you by Monday I will contact the BBB.
--Reply--: post at Feb/19/2012 02:44 by mjackyan
hi dear customer:
we shipped your order on 13th of feb. the track number is EE557763701CN it will take about 5-8 business days on the way. you should receive next week.
--Message--:post at Feb/17/2012 22:39 by
Fine T-shirts and sweater!
I have recieved them today. Very soft.
--Reply--: post at Feb/18/2012 05:53 by mjackyan
thank you
--Message--:post at Feb/17/2012 11:22 by
I am A business would Like wholesale pricing
PA 05058793 Sales tax Number
--Reply--: post at Feb/18/2012 05:53 by mjackyan
hi yes please contact info@lovelonglong.com for wholesale
--Message--:post at Feb/16/2012 13:55 by
Your billing page will not allow me to put my zip code in!!! I live in the UK so our zip/post codes have letters and numbers in them, so i can's set up the billing page. your shipping page takes the zip/postal code for the UK ok so why doesn't your billing page? Please fix or advise what to do!!!
--Message--:post at Feb/15/2012 02:21 by
Is the going to be any updated items added to the clothing and coats range soon.
--Reply--: post at Feb/18/2012 05:54 by mjackyan
hi yes we will have new style soon
--Message--:post at Feb/13/2012 21:25 by
So cool and warm coat!
Very fit for spring! Good material. Tochs soft. My dog love them.
--Reply--: post at Feb/18/2012 05:54 by mjackyan
thank you
--Message--:post at Feb/13/2012 17:30 by
In my order status under additional notes it shows that you recieved the items i sent back with the correct sizes i needed with the re-shipping fee, but where do i go to pay the re-shipping fee?
my dog and i will really appriciate these items ASAP. Please respond
--Message--:post at Feb/06/2012 02:48 by
Good new year suits!!
These suits made my dog so fashion and festival!
So cool!
--Reply--: post at Feb/07/2012 02:49 by mjackyan
thank you
--Message--:post at Feb/03/2012 12:24 by
I need to return many things that are not for big dogs. I did not realize that the sizing was for little dogs. Where do I send to?
Michelle
--Message--:post at Jan/30/2012 20:05 by
I have searched for information on Rewords Points and have not found anything anywhere on the site. So, what are they and how do you get them and use them?
--Message--:post at Jan/23/2012 18:44 by
We area Animal Rescue I have embroidery machines I would like to sale you dog t-shirts to raise money for our rescue can you send me sample of the material your t
shirts are made of so I can see how it works for embroidery if it works I would buy a large number of dog t shirts thank you
Patsy Robinson
--Reply--: post at Jan/28/2012 13:08 by mjackyan
hi please contact info@lovelonglong.com or you can just place the order
--Message--:post at Jan/23/2012 18:44 by
We area Animal Rescue I have embroidery machines I would like to sale you dog t-shirts to raise money for our rescue can you send me sample of the material your t
shirts are made of so I can see how it works for embroidery if it works I would buy a large number of dog t shirts thank you
Patsy Robinson
--Message--:post at Jan/13/2012 12:28 by
i did not receive my order yet ... i did a order on the 3 jan ,,,,thanks
--Message--:post at Jan/11/2012 19:10 by
Thanks for the sending.
I have recieved the coats. My dog love them. They are all good quality and beautiful as pictures.
--Reply--: post at Jan/28/2012 13:04 by mjackyan
thank you
--Message--:post at Jan/11/2012 12:27 by
My feedback comments: fast shipping - courteous and friendly sales reps. Will continue to do business with this company.
--Reply--: post at Jan/20/2012 11:11 by mjackyan
thank you
--Message--:post at Jan/09/2012 03:41 by
Very warm and colorful coat! I like the green one. Very fit for winter.
Useful raincoat! And useful Fluorescent Line. Good material.
Cool denim coat! Warm and beautiful!
--Reply--: post at Jan/11/2012 09:00 by mjackyan
thank you
--Message--:post at Jan/07/2012 21:13 by
HI i try to track my order ans I cant find it

