general
post at by |
--:
Last few times everything is excellent.
Plz pay attention on harnes no S sizes. Only very big or XS. Thank You |
--:
post at by
hi dear customer:
we will have more sizes for choice in the near furture
thanks
best regards |
| |
Excellent purchase and shipping
post at by |
--:
Thank you so much for This purchase of your products they are wonderful, and swift Postage...
I will be buying from your company on a regular basis...
brillant a very happy customer...:0) |
--:
post at by
thank you so much |
| |
Tax id
post at by |
--:
I had much problems with my last purchase,cause you didn't put the discount invoice with my stuff, so i have to pay a lot of taxes to import it.
Please send me your " Tax ID" number it is needed to liberate the products from Mexico's customs office. |
--:
post at by
hi dear customer:
please e-mail to info@lovelonglong.com to request the tas ID number and the invoice
sorry about this |
| |
England Football T-Shirts
post at by |
--:
Will you be selling any more England football T-Shirts in all sizes? The World Cup is approaching and I would like to buy some of these. |
--:
post at by
yes we will have them very soon
regards |
| |
Price calculation
post at by |
--:
Dear Sirs,
I would like to buy 200/300 t-shirts (Sweet-heart neck tank), a mix of colors between these models (all the same but for the color):
Item Code: DTT-03SSN
Item Code: DTT-02BYO
tem Code: DTT-01PMRVP
On these t-shirts I would like to print or embroider my logo.
What I would like to print is the cartoon-westie you can find on the right-top page of my website (www.westy.it)
Would you suggest to print or embroider it (my logo done similar to this Item Code: DED-017 - no hello kitty but my westie)?
Could you make me a quotation for both the situations? I have see your price list for custom print, but I am not sure to understand which situation is mine. Sorry...
I am also looking for about 200 bandannas (also with my westie-logo). Would you be able to produce them> Which price/
Example of what I need: http://www.zooplus.it/shop/cani/collari_guinzagli/vestiti_cani/bandane_cani/101753
One last question: these products should be sent to ITALY. What would the delivery cost? Could there be any custom problem considering the high number of pieces I order?
Waiting for your answer.
Best Regards,
Laura Bonetti |
--:
post at by
hi dear laura:
we can print your logo.
please e-mail to info@lovelonglong.com for this situation or call 3015289018 to talk to yuky
we will help you
thanks
best regards |
| |
shipping Improved
post at by |
--:
I only can say THANK YOU VERY MUCH to all Lovelonglong Team specially to Yuki for the BEST SERVICE. I place a big order and everything reach faster than expected, I have been assist all the time, you have improve the shipping very well, excellent follow up and great quality products...!
This was my first time working with this Company and 100% recommend this team.
Once again thank you ...! |
--:
post at by
dear customer:
thank you for your business we will do more better in the furture.
best regards |
| |
Great Service/Products!!
post at by |
--:
Thank you so much for the quick shipping!!
I got my items in 5 days from order date!!
The products are all made very well and I'll be back for another order shortly.
Thanks, |
--:
post at by
dear customer:
thank you for your business we will do more better in the furture.
best regards |
| |
shipment delays
post at by |
--:
I placed an order 10 February and I can't trace it anywhere today and it has not even reached the country yet even though I selected the express option. The customer service is of no help and can barely write a proper email saying only wait and see. I am very dissapointed. Hopefully the items will be of quality if they ever get here.... I was counting on the clothes to be here by now but it looks like 4-7 days is one month............. |
--:
post at by
hi dear customer:
we are so sorry for the delay
as this month is Chinese new year. it is a LONG holiday . so post office make it delayed than normal
the order is on the way to you. It is not show on the website for the tracking detail is becaurse the holiday delay so they update slow.
you should receive the order very soon
sorry again for this matter
best regards |
| |
Pawpurrfect
post at by |
--:
We LOVE all of your items as do our customers!! Thank You. |
--:
post at by
thank you
best regards |
| |
not coming
post at by |
--:
me paket not coming.. help me plaece. thanks |
--:
post at by
hi dear customer:
your package is normal air mail. it will take about 2-3 weeks on the way. as this month is Chinese new year so it will take some delay than normal
real sorry about this however your package is on the way to you, you should receive it very soon
best regards |
| |
|
|
Customer Service 
